Frequently Asked Questions

Akari Wellness & Treatment Hub is a private outpatient treatment facility located in Cebu, Philippines, operating under its applicable Department of Health (DOH) authorization.

We provide structured support for individuals experiencing substance-related addiction, behavioral challenges, and mental health concerns.

Our approach combines individualized assessments, counseling, psychosocial support, life skills development, and professional guidance.

We welcome inquiries from individuals seeking help for themselves, as well as families looking for support for their loved ones.

Admission and program recommendations are based on individual assessment and suitability.

Akari offers structured outpatient treatment and support programs, including 30-day, 45-day, and 90-day options.

Our programs may include individual counseling, group sessions, psychoeducation, emotional regulation, life skills development, and individualized treatment planning.

We also offer short-term introductory options, longer programs, family support, and aftercare services, depending on individual needs and suitability.

The appropriate program is recommended following an assessment of each client's circumstances.

Akari operates as an outpatient treatment facility under its applicable DOH authorization.

Clients attend scheduled treatment sessions and remain responsible for themselves outside those sessions.

Accommodation assistance may be available for individuals who need a place to stay while attending their program.

However, accommodation does not change the outpatient nature of Akari's treatment services.

Akari is not a residential psychiatric hospital or an inpatient treatment facility.

No. Akari does not provide medical detoxification.

If a client requires medically supervised detoxification, our team may recommend treatment at an appropriate hospital or referral to a facility offering a higher level of care.

Our team assesses each client's circumstances to help determine whether Akari's outpatient services are suitable.

Yes. Akari also provides structured psychosocial and mental health support for suitable individuals who are not experiencing substance addiction.

Our programs may support individuals dealing with emotional difficulties, anxiety, depression-related concerns, stress, and other mental health challenges.

Each inquiry is assessed individually to determine whether Akari's outpatient services are appropriate.

Clients requiring more intensive psychiatric or medical supervision may be referred to a suitable healthcare facility.

Yes. Individuals who are already receiving psychiatric treatment may be considered for Akari's programs, subject to professional assessment.

Our services may complement existing psychiatric care through counseling, structured activities, emotional support, and psychosocial interventions.

Akari does not replace existing medical treatment.

Any medication adjustments must be made by the prescribing physician.

Yes. Akari offers 30-day and 45-day programs as structured initial treatment and support options.

These programs allow clients to begin receiving professional support while our team develops a better understanding of their individual needs.

Toward the end of the program, our team may recommend continued treatment or aftercare based on the client's progress, readiness, and professional assessment.

You do not need to commit to a long-term program before reaching out to discuss your treatment options.

Yes. We offer counseling and educational resources for families and loved ones, and we help them take an active part in the recovery process.

Absolutely.

You do not need to make a treatment commitment before contacting Akari.

Whether you are seeking support for yourself, exploring mental health treatment options, or looking for guidance for someone you care about, our team is available to listen.

An initial conversation can help you better understand the options available and decide on an appropriate next step.

Recovery begins with the first step.

You can get started in three ways: complete the online intake form on our website, call us to speak with an intake specialist, or visit us in person for a consultation.

Whichever option you choose, our team will guide you through the next steps.

Your first visit begins with an initial consultation to understand your concerns, personal history, and reasons for seeking support.

Initial screening and orientation may also take place during a short-term program.

More comprehensive assessments are generally completed during the first 20–30 days of treatment and may include laboratory testing and consultations with qualified healthcare professionals.

These assessments help our team develop an individualized treatment plan and recommend appropriate support.

A doctor's referral is not required to begin. It can be helpful if you have specific medical conditions or are seeing another healthcare provider, but our team can complete an assessment without one.

Please bring any relevant medical records, a list of your current medications, and a valid form of identification. If another provider referred you, bringing any related documents is also helpful.

Recovery and personal progress do not always follow a fixed timeline.

Toward the end of an initial program, our team reviews the client's progress and discusses whether continued treatment or additional support may be beneficial.

Akari offers aftercare and ongoing support options to help clients maintain progress, strengthen coping skills, and manage challenges after completing their initial program.

Recommendations are based on individual needs and professional assessment.

Our team can assist with the paperwork needed to make the most of your insurance benefits and will guide you through each step of the process.

Yes. Our team includes addiction specialists, mental health counselors, and medical professionals who are committed to ongoing professional development and the highest standards of care.

We follow established health and safety protocols — including regular facility sanitation, safe medication handling, and infection-prevention guidelines — to help keep every client and visitor safe.

We welcome your feedback. You can leave a review on our website or social media pages, or contact our office directly with any comments or suggestions.